TERMS & CONDITIONS:


ORDERING:

If you would like to cancel or make any changes to your order, please get in touch with us as soon as absolutely possible and we will do our very best to honor your requests. However, any order that has already been shipped is unable to be canceled. 

 


PAYMENT:

Payment methods currently accepted: Visa, MasterCard, Discover and American Express. 

If you would like use PayPal to complete your order, please make your purchase through our Etsy shop, as we are regrettably unable to offer this payment method from within our website at the current time. 

 


SHIPPING:

DOMESTIC CUSTOMERS:

All Beridan products are handmade and made to order. As such, the shipping of your items can take up to two weeks; however, on average orders typically ship within 3-7 business days. (International customers please see below)

If you need an item by a certain date, please get in touch with us before you order to be sure we can make it happen for you! Or, you can choose from one of our expedited shipping options.

Your order is extremely important to us, which is why we always work as hard as absolutely possible to get it to you as soon as we can! If you're every unhappy with the time it takes to receive your package simply get in touch with us and we'll do our very best to sort out the situation! 

INTERNATIONAL CUSTOMERS:

We're so very thankful for each and every order that we receive but especially for yours, dear international customers! We know it can take a while for you to receive your goods which is why we appreciate your business so very much! 

We work as quickly as possible to get out every order but please be advised that when shipping internationally orders can take up to a few weeks to arrive at their destination, depending on the distance that they are traveling. If you're concerned about an order and would like to know if it is possible for it to arrive by a specific date, then please contact us prior to making a purchase and we'll get all your questions sorted out! 

Additionally, all orders shipping internationally qualify for a 15% discount throughout the entire month of June! Simply enter the code INTERNATIONAL15 at checkout to take advantage of this discount.

June is our birthday month here at Beridan, as it is when we first opened up shop, so we want to give our international customers an added opportunity to purchase our products since we know they're not available for sale to you locally yet. We hope you enjoy the savings!

(However, please be aware that some of our items are not currently able to be shipped internationally, so please make sure to check each item that you're interested in before making a purchase to ensure that it can be delivered to your specific location. We do apologize for any inconvenience this may cause!)

 


RETURNS:

When it comes to purchases, we want you to be 100% satisfied with your order! However, due to the nature of our products, which are all individual and handmade to order, we unfortunately cannot accept any returns or exchanges.* If you have a problem with your order, please contact us directly and we will try to mend the situation as best we can.

* With exceptions being made if you receive the wrong item(s) entirely or if your item(s) are damaged upon delivery.